Frequently asked questions

PROCLE Healthworks

PROCLE Healthworks is a comprehensive and highly secure social networking platform for doctors and patients to connect, communicate, collaborate and build a healthy community.

PROCLE Healthworks is a comprehensive and highly secure social networking platform for doctors and patients to connect, communicate, collaborate and build a healthy community.

PROCLE Healthworks is a software platform for providers and patients to communicate and collaborate It is not specific to any one medical condition or group. The Providers can use PROCLE Healthworks for providing healthcare services as per telehealth guidelines.

PROCLE Healthworks can be accessed on any device connected to the web. We currently have an app on Apple's App Store for iPhone and iPad. The Android app will be released in near future. Stay tuned for the Andriod App.

PROCLE Healthworks works on Google Chrome, Safari, Firefox and IE. For best performance, we recommend Google Chrome.

Yes, please download the plug-in from the login screen of PROCLE Healthworks.

PROCLE is free to use for providers and patients. There would cost associated with additional storage greater than 2 GB for recordings and EHR integration.

For Providers:

Use the contact page and connect with PROCLE Healthworks for setting up your account and organization

For Patients:

Please contact your healthcare provider for your account.

  • For Providers:
  • Supported devices
  • ● Any desktop or laptop with Web-Cam & Microphone
  • ● iPhone – 5 and above
  • ● iPad – 2 and above
  • ● Supported browsers
  • ● Google Chrome - Version 60.0.3112.90 (Official Build) (64-bit) or up
  • ● Firefox - 51.0 (64-bit) or up
  • ● Safari - Version 9.1.2 (11601.7.7) or up
  • ● Microsoft IE / Edge or up (except for screen share)
  • Note: we recommend Google Chrome for best performance and experience
  • ● Internet Speed 1 Mbps and above
  • ● Firewall, If already implemented
  • ● Port to be opened - 5003, 32355 - 65535, 3478 - 3479, 3004, 3003
  • ● Screen share plugins for Web
  • ● Chrome: https://chrome.google.com/webstore/detail/screen-capturing/ajhifddimkapgcifgcodmmfdlknahffk
  • ● Mozilla firefox https://addons.mozilla.org/en-US/firefox/addon/enable- screen-capturing/
  • ● Safari – Coming soon
  • ● IE / Edge – Coming soon
  • ● URL to access
  • ● Web: https://healthworks.procle.net/
  • ● iOS: Download it from Apple appstore
  • For any additional questions, please email procle.helpline@thundercloudit.com or call: 1-215- 431-1527
  • Security and privacy is of utmost importance to us. All the security and privacy policies are implemented as per HIPAA guidelines.

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